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General Discussion

Public·246 members

Consignment Agreement and Other Changes


As we approach the end of the current consignment period we are excited to reveal changes to our Consignment Agreement, Participant's Guidebook, and other changes. 


We are always looking for ways improve SDX and have spent much of the last couple of years improving, streamlining, as well as changing our processes and systems to provide a better experience for everyone at SDX.


Please review the changes to the Consignment Agreement and Participant's Guidebook. Please also read through out new practices with barcoding products and managing stock. We have also provided guidance and clarification on our improved Quality Control measures.


A reminder of the upcoming deadlines for this consignment period:

  • You have until the 6th of March to submit any new products that you would like to add to the store.

  • You have until the 6th of March to submit any price changes.


1813 Views

Where do I find the Participants' Guidebook?

Emails

I am not sure if my emails are getting through to info@sdx.scot. I sent an email with personal information which would not be appropriate to share on the forum. I sent this email on 28th May but have had no response.


If someone could reply via email, I would be very grateful.


Thank you.


Jeanne

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Invisible Comments

Hi I posted 3 weeks ago about comments that have been made on posts but not being able to see them. Greame replied that comments on posts now need to be approved before they are posted but wasn't given any clarification on why this extra step was needed as I don't believe this was always the case.


The comments from other forum members can be really helpful at answering questions when SDX staff are busy and can take a few days to reply so I'm wondering why the need to approve comments?

171 Views
Graeme
Graeme
Jun 04

Hi Laura,


This is a very busy period right now, and with Linzie off sick we are focusing on prioritising emails as our main channel for communication. Questions like this should always be emailed to info@sdx.scot rather than posting on the forums.


I have turned off comment approvals for the time being, the reason this was implemented was to ensure posts and comments were aligning with our values and that the forums were not becoming a place of negativity.



Notice to Leave Link

Heya Everyone

I was wondering if anyone had a working link to the portal where you can request additional space/register notice to leave etc. I am using the link from the email we got sent and it isnt working any more. It worked for me a couple of weeks ago but now I am getting an error message and when I manage to get around it, I can't find a way to navigate to the part where you update your details, it just gives me the error message again.

If anyone has a link that is working, i'd really appreciate the help.

Thanks so much

Keeley

233 Views
Graeme
Graeme
Jun 04

Hi Keeley,


I put out an email on this today, I'm not sure what the problem is and I'll be raising the issue with Zoho. In the meantime, please email your notice to leave to info@sdx.scot and we'll update your record.

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