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Confusion about definition of new product
I am still confused about the situation of new bar codes and the definition of a new product. I have new items in the sense of pictures but only because they are mounted pictures in packages that have been used before. These are not different products as such but similar pictures in mounts only rather than mounted pictures in frames. We need to know this distinction of Framed or Mounted to identify when one of the pictures is sold (hopefully) but the pictures themselves are not new products. They are new in the sense that they need an appropriate new bar code (which I have created ) but are not in themselves new products in the sense that for these items similar pictures are already approved in two frame sizes but not yet as mounted versions although identically sized pictures in mounts are also already approved.
If the definition of new products means that every variation of existing pictures needs the full formal approval process with photographs and only three opportunities per year to seek approval, it changes the nature of the creative’s interaction with SDX such that any new item created at different times of the year would have to find a different sales outlet some time before they could be stocked in SDX. This does not seem to be in anyones’ interest.
According to the SDX documents, part of the justification for the new approval process was to avoid duplication in the galleries but surely SDX does not want or need to audit each new artistic variation around an already approved theme. I would argue that the coaster example given is not a new product as such but one that needs a new barcode for identification purposes but not the new approval process.
In essence, this argument is that products for unique artistic items should relate to the packaging format (the product definition: in my case, mounted, small frame and large frame) in which they are presented and sold while each picture inside each product, which if changed, would necessitate SDX updating their bar code records only, rather than the whole new product approval process.
I recognise that new systems are necessary but I hope you will see this suggestion as actually reducing complexity and effort for both this type of creative work and the associated SDX effort to cope with potential changes.
Hi Ann,
Thank you for your question, I'll try to explain this as best as I can for you but please let me know if there is anything you're still confused about.
New products refers to two things, first any products which we need to add to our system, this would be a product that has a new barcode that currently is not on our system. We would approve applications for these products to avoid any unnecessary duplications or bloating of our product lists. It would not be feasible to add new products to our system without first checking the details and ensuring we are not creating duplicate products, if we removed this check we would run risk of bloating our product lists which can cause us further problems with web developments and intergrations for other systems.
Secondly, we want to ensure that our Creatives are selling products that are in line with their application. In the past we have had brands approved to sell certain products that have later begun selling products that are not in line with their collection. For example, a graphic designer approved to sell prints and greetings, would need to apply to sell jewellery or candles. This is too keep our collection in store as balanced as possible.
To have any new products approved simply email your examples and product details to apply@sdx.scot and we will get back to you once they have been approved and added to our system.
Let me know if you have any other questions on this.