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Questions & Answers

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eShop listings

Hi. Is anyone approving listings for the online shop? Been waiting for a product to be approved since the beginning of the week. Want to see how the listing looks before adding more.

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Graeme
Graeme
Nov 20

Hi Neil,


The products should have been approved by now, one of them is still pending as it only has the image of the back of the frame. If you can take a look at that and let us know when it is sorted we can get back to you.


It is only Linzie who monitors the online shop at the moment, I cover when she is on annual leave so we appreciate your patience with this.

Restocking Cut Off Dates

Hi does anyone know if the last dates for restocking the stores has been given yet? There seems to be a lot of changes going on and I know I never received some past emails so want to make sure I'm organised and don't miss getting new stock in.

139 Views
Graeme
Graeme
Nov 04

We'll be putting information out this week in our winter newsletter about cut off dates and other key information.

Appointments

I'm trying to book appointments in Glasgow and Edinburgh but the booking page is very fragmented and there is no where to load a blank stock form - so cant complete bookings........where can i get help??

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I am having issues as well to book. In the normal method i can book for the 16th of December,pick the time but then, is not working. With the new method. The date goes only until the 2rd or 3rd or December. Does that mean i need to wait 10 days until i am available to book for the 16th? Thanks.

I was also trying to do a post yesterday. It wasn't working. Do you guys know when we can change prices again? Xxxx

SDX branding for my website

Hi all. I want to update my website to say that SDX is a stockist of my work. Is there anywhere I can access SDX branding images, like the logo etc, or photos of the Glasgow store?

Thanks,

Jenna

135 Views
Graeme
Graeme
Nov 03

Hi Jenna,


We will be getting a branding pack out soon to our artists with the new designs and assets.

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